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Privacy Policy

Effective Date: April 28, 2025

At OnSet Brands LLC ("Company", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. This policy complies with all applicable federal laws, the Texas Privacy Protection Act, and international privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, shipping address, billing information.

  • Payment Information: Processed securely through third-party payment processors (we do not store your full credit card details).

  • Account Information: If you create an account, we collect your username, password (encrypted), and order history.

  • Device & Usage Information: IP address, browser type, pages visited, and interactions on our website.

  • Affiliate and Dealer Data: For those enrolled in our programs, we may collect additional business information such as tax ID, business name, and earnings history.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer service and respond to inquiries.

  • Improve and optimize our website and services.

  • Manage affiliate and dealer accounts and payments.

  • Send marketing emails or updates (you can opt out at any time).

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Shipping companies, payment processors, and web analytics tools that help us operate our business.

  • Legal Authorities: If required by law, court order, or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, improve site functionality, analyze site traffic, and deliver personalized content. Cookies help us remember your preferences, understand how you interact with our website, and ensure our services run smoothly.

By continuing to use this website or by clicking “Accept,” you consent to the placement of cookies as described in this policy and in our Privacy Policy.

You have control over your cookie preferences. You may adjust your settings at any time by visiting the “Cookie Settings” link on our site. You can also manage cookies through your browser settings.

We do not sell or share your personal data with third parties for marketing purposes. 

5. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data.

  • Correct or update your information.

  • Delete your personal data (subject to legal exceptions).

  • Object to processing or restrict use of your data.

  • Data portability (receive a copy of your data in a usable format).

To exercise these rights, contact us at [your email address].

6. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. We ensure appropriate safeguards are in place as required by GDPR and other international laws.

7. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access.

8. Text Messaging and Mobile Communications

By providing your mobile phone number to us through the OnSet Brands service or any other site OnSet Brands manages, you expressly consent to receive text messages (SMS and MMS) from OnSet Brands LLC, including messages related to your orders, customer support, marketing, and promotional offers.

 

We will only send you marketing or promotional text messages if you have provided prior express written consent, as required under the federal Telephone Consumer Protection Act (TCPA) and applicable Texas laws. Message and data rates may apply. The frequency of messages may vary.

 

We do not share, sell, rent, or disclose your mobile number or related data to any third parties for their marketing or promotional purposes.

 

You may opt out of receiving marketing or promotional text messages at any time by replying STOP to any message you receive from us or by contacting us at [insert contact email or phone number]. Please note that opting out of marketing texts will not affect messages related to your transactions, orders, or customer service.

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have done so, we will promptly delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our site or services after changes have been made indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

OnSet Brands LLC
1846 E Rosemeade Pkwy Carrollton, TX 75007
privacy@onsetbrands.com
817-406-5465

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